Public Safety

Helping Save Time, So First Responders Can Save Lives

Kayla Ford Kayla Ford 3 min read
Helping Save Time, So First Responders Can Save Lives

Digital Dashboards visualize mission-critical information for Fire Stations


The world can be an unpredictable and dangerous place. We all consider ourselves lucky to have brave and courageous individuals who risk their lives to save others on a daily basis. What most people don’t know is the amount of data and information that is scattered across many systems, which makes it hard for first responders to keep up. Wouldn’t it be great to have everything in one place?  

PSIN (Public Safety Information Network) are digital dashboards for fire stations. The screens keep everyone in the loop and provide firefighters with everything they need to know at a glance. The system visualizes run detail maps, radars, internal memos, burn permits, apparatus status, road closures, hydrant service schedule, shift vacancies, turnout times, units responding, social media feeds, traffic cameras, building layouts, just to name a few.

Real People and Real Situations

Digital dashboards help prepare first responders for emergencies by displaying critical information for everyone to see. The great thing about PSIN is not only can it communicate within a fire station it can communicate between multiple stations within the department. If desired, the same message is broadcasted on all digital dashboards in stations across the department. Mansfield Fire Rescue in Texas uses PSIN on a daily basis. There was one critical situation when these dashboards came in exceptionally handy:

“One day our communications tower was struck by lightning causing the system to partially be inaccessible. We were able to place a message on the {PSIN} board to all stations with the proper Talk Group and procedures to use until the system returned to full operation.”

Tammy Miller, Administrative Services Coordinator

Mansfield Fire Rescue

Fire stations do not operate on normal 9am-5pm hours, firefighters are in and out at all hours for their shifts. Memos and shift schedules are displayed to keep all members in the loop, particularly after they were off duty for some time. Internal communication is crucial, especially when career and volunteer firefighters work side by side. Valley View Fire Department in Ohio is a good example:

“We are a combination department with full and part time staff, PSIN creates a way for members to be updated on important information every time they walk into the door.”

Kenneth Papesh, Fire Chief

Valley View Fire Department

Image source: Glacier Park International Airport Fire Rescue

Fire stations work off of critical information from various sources to be able to prepare and react during an emergency. PSIN integrates all of these sources and displays the information in a clean and easy to read format. Before firefighters leave the station in response to a call, PSIN screens display: current traffic, nearby fire hydrants, and 360 degree street view to prepare first responders. Fargo Fire Department in North Dakota shares how PSIN has helped them:

“It improves situational awareness- crews are more aware of what other units availability is. Access the same administration message to be communicated department wide at the same time. The crews situational awareness is improved by knowing which units are committed to other runs, which units are out of place for events (calendar), which roads are under construction, and weather.”

Dane Carley, Battalion Chief

Fargo Fire Department

Situational awareness is important in all professions, but even more so for the public safety industry, a few extra seconds can mean saving a life. PSIN was created to help save time, so first responders can save lives. For more information on PSIN and to schedule a free personalized demo visit